Need help using NetGalley?
- Check out our Knowledge Base, for a comprehensive list of commonly-asked questions and answers.
- Still stuck? Email us via the Knowledge Base and one of our friendly team members will reply.
- Or, ask a question on Twitter to @NetGalley.
- Or post a question on Facebook.
Are you a publisher currently using NetGalley?
We have a dedicated email just for you: firstname.lastname@example.org. (Readers, beware! Any reader support questions directed to this mailbox will immediately go to the back of the support queue.)
NetGalley LLC (part of Firebrand Technologies)
44 Merrimac St. Newburyport, MA 01950
Toll free: 888-708-1936
Please note: NetGalley does not provide phone support. The number above is for our corporate office, and can be used for billing inquiries only. They're very friendly, but won't be able to answer your questions about reading devices, titles on the site, or how to participate.
If you'd like to learn more about how to participate as a publisher on NetGalley, we'd love to connect. Please fill out this form.